a hair salon dedicated to thermal and chemical straightening serving the Portland, Oregon |
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Services, Prices & Policies UnSprung is a no-tipping salon. Prices below are the entire amount due for services. Straightening Services
Deposits. 50% deposit taken upon scheduling regular appointments. 100% taken for prepaid packages. Cancellations. Deposits will be refundable or transferable if 48 hours notice is given. Notice of cancellation must be given by phone, not email. The deposit is forfeited if less than 48 hours notice is given. If a deposit was not taken at the time of booking, the amount of the deposit will be added to the next scheduled appointment. Clients who no show or arrive with an infectious disease and have to be turned away, will owe the entire amount of the service immediately. Prepaid packages are non-refundable/non-transferable. The cancellation policies are enforced regardless of circumstance. Most businesses add a percentage to their prices in order to cover the cost of cancellations and no-shows. However, I personally think it's unfair to financially burden the clients who arrive, with the costs of clients who don't. I will never build in an added fee to cover the costs of missed, canceled, no-show appointments. This helps keep costs down for everyone and only effects people who do not give proper notice of cancellation. Payment Options. Checks, Visa, American Express, Cash Satisfaction Guaranteed. Please report any issues within 1 week of the appointment. All issues are treated with the utmost seriousness and remedied as quickly as possible. |